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Accounts
Receivable
Branch
The Accounts Receivable Branch (ARB) is responsible for the collection of Department of State debts and loans referred by Overseas Missions, Domestic Bureaus and Offices. Debt collection techniques used by ARB are outlined in 22 CFR 34.10 and may include administrative offset, salary offset, administrative wage garnishment and/or referral to Treasury Debt Management Service's Cross-Servicing Program.
The Accounts Receivable Branch (ARB) is responsible for the collection of Department of State debts and loans referred by Overseas Missions, Domestic Bureaus and Offices. Debt collection techniques used by ARB are outlined in 22 CFR 34.10 and may include administrative offset, salary offset, administrative wage garnishment and/or referral to Treasury Debt Management Service's Cross-Servicing Program.
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ARB Home Page
Welcome
PHONE: 1-800-521-2116
EMAIL: FMPARD@state.gov
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Laws & Regulations

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ARB manages and collects debts owed to the Department of State in accordance with the following laws and regulations:

ARB staff ensures that debtors are provided proper notification, an opportunity to dispute their debts, to request a suspension or enter into an installment agreement. ARB refers debts to the Treasury Department at the required 120-day mark (or automatically offset the salary for active employees).